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Norfolk and Norwich University Hospital Access Control

Faced with a healthcare facility that included independent buildings and car parks, the building owner identified that the current legacy access control solution was coming to the end of its life cycle and was in need of future proofing to provide monitoring of entrances, exits and other sensitive areas ensuring a safe environment for patients, visitors and staff.


Serco Group plc site facilities management company, along with installation and system integrator partner, Check Your Security Ltd conducted a full and comprehensive Enterprise Audit Report (EAR©) of the existing TDSi, 379 door access control solution. The report provided the stakeholders with a detailed asset register and conditional appraisal as well as highlighting system improvements. It also offered independent advice on the Security Industry trends and key available migration paths. Norfolk and Norwich University Hospital (NNUH) elected to install and upgrade to the latest TDSi integrated access control platform; this included new Expert 4 IP controllers and EXprox readers, which were combined with the newly released Exgarde Management Software 4.2 in a virtualised environment.


Utilising cutting edge TDSi technology for an integrated solution, Serco Group plc along with installation and support partner, Check Your Secu- rity Ltd were able to achieve a 100% performance improvement in the healthcare’s legacy system. By leveraging their initial investment and improving the systems architecture with the latest upgrades, this has shown an increase in daily productivity due to the ease of use of the new Exgarde Management software. When compared to other vendors, the support that could be offered through TDSi’s local premier partner, Check Your Security Ltd, also based in Norfolk, was of great benefit to the client.